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Manager, Employment Programs & Services

Scarborough, ON, Canada

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Job Code: Manager EPS 2026

Reports to: Director, Programs & Community Services

This is a current vacancy. BGC East Scarborough states that AI is not used at any stage of hiring, including screening, assessing, or selecting applicants.

The Role in Brief

You’ll lead the employment programs team, run day-to-day service delivery, and take specific responsibility for Employment Ontario services. You’ll make sure youth and their families get quality support that matches BGC East Scarborough’s policies. The ideal candidate understands youth employment services and is strong at team building, community partnerships, and communication.

What You’ll Do

Lead the team

  • Supervise all employment department staff and keep services safe and high quality
  • Coach the team on assessment, case management, problem-solving, crisis management, counselling ethics, and job development
  • Oversee recruitment, registration, record-keeping, and retention of participants

Manage programs and money

  • Meet contract and subcontract obligations, including finances, deliverables, risk management, and client outcomes
  • Track progress against program and budget targets and adjust program design as needed
  • Develop curriculum and programs in life skills, employment, skill development, and outreach

Build relationships

  • Help create an outreach strategy that strengthens ties with community partners, funders, and employers
  • Stay in regular contact with clients and their families/guardians

Reporting and funding

  • Prepare and submit program reports (numbers and stories) on schedule
  • Consolidate weekly, monthly, and project-end reports
  • Write grant applications and funding proposals, including work plans, budgets, and business plans

Hands-on support

  • Work directly with clients when needed, including backup support and workshops
  • Other tasks as assigned

What You Need

Education

  • Degree or diploma in a human service field (e.g., Social Services, Social Work, Public or Business Administration)

Experience

  • 3+ years in project management, strategic planning, and leading a diverse team (hiring, scheduling, training, supervising, managing performance, leading change)
  • Experience developing, reviewing, and monitoring budgets
  • Experience in community development and community capacity building (essential)
  • Grant and proposal writing, with the ability to produce and manage budgets
  • Proven project management and organizational leadership

Skills and knowledge

  • Ability to motivate and lead staff and work with limited supervision
  • Strong program design and implementation skills
  • Excellent strategic thinking, writing, and speaking
  • Excellent time management and multitasking
  • Ability to prioritize and respond to urgent situations while meeting competing deadlines
  • Solid knowledge of local labour market trends and community services networks
  • Ability to spot barriers to services and promote equity and inclusion for a diverse client population

Nice to have (assets)

  • Employment Ontario experience (preferred)
  • Knowledge of career/employment counselling or job development
  • Experience with online service delivery and strong computer skills

Certifications and Checks

  • Current Standard First Aid and CPR
  • High Five certification (or willingness to get it)
  • Current Vulnerable Sector Police Check

Driving and Travel (Mandatory)

  • Valid Ontario driver’s licence
  • Access to a reliable vehicle
  • Willingness to travel regularly to meet youth, employers, and community partners, and to reach all service locations, outreach, and networking events

Job Details

  • Vacancy: This is an existing vacancy
  • Employment type: Fulltime, 37.5 hours per week
  • Work location: On-site (100%), 62 Orchard Park Dr, Scarborough, ON M1E 3T7
  • Pay: $61,000 - $62,000

How to Apply

Click the Apply Now button and upload your resume.

Application deadline: October 28, 2026, or until the position is filled.

Only candidates selected for an interview will be contacted. Interviewed candidates will be told the outcome within 45 days of their interview.

Accessibility and accommodation: We encourage applicants to tell us about any accommodation needs at any stage of the recruitment process, and we will work with you to meet them.

Employment equity: BGCES is committed to employment equity and welcomes applicants from all Human Rights Code protected groups.

AI: We do not use artificial intelligence to screen, assess or select applicants.

 

Apply Now!